Privacy Policy
Last updated: June 30, 2025
1. Introduction
Saarthi Sangha, an initiative of Tecraki Technology Solutions Pvt Ltd, is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, store, and protect your information in compliance with Indian data protection laws, including:
- Information Technology Act, 2000
- Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
- Digital Personal Data Protection Act, 2023
By using our platform, you consent to the collection, processing, and storage of your personal data as described in this policy.
2. Information We Collect
2.1 Personal Identification Information
- Full Name
- Email Address
- Phone Number
- Residential Address
2.2 Sensitive Personal Data
- Health-related information (if applicable for therapy sessions)
- Mental wellness details
- Therapy preferences
2.3 Financial Information
- Payment details for therapy sessions
- Transaction history
2.4 Usage Data
- Website interactions
- Preferences and analytics
- IP address and device information
3. Purpose of Data Collection
We collect and process personal data for the following purposes:
- To provide mentorship, counseling, and AI-driven mental health support
- To facilitate secure bookings for therapy sessions
- To improve user experience and platform functionality
- To comply with legal and regulatory requirements
4. Consent & User Rights
By using Saarthi Sangha, you consent to the collection and processing of your data. You have the right to:
- Access, update, or delete personal data
- Withdraw consent for data processing
- Request information on how data is used
Users can exercise these rights by contacting us at contact@saarthisangha.com.
5. Data Sharing & Security
We do not sell or share personal data with third parties except:
- When required by law enforcement or regulatory authorities
- With licensed counselors and psychologists for therapy sessions
- For secure payment processing
We implement reasonable security practices to protect your data, including encryption, access controls, and secure storage.
6. Data Retention & Deletion
Personal data is retained only as long as necessary for the intended purpose. Users may request data deletion at any time by contacting contact@saarthisangha.com.
7. Cookies & Tracking Technologies
We use cookies and tracking technologies to enhance user experience. Users may opt out of cookies through browser settings.
8. Third-Party Links
Our website may contain links to third-party websites. Saarthi Sangha is not responsible for the privacy practices of external sites.
9. Updates to Privacy Policy
We may update this Privacy Policy periodically. Users will be notified of significant changes via email or website notifications.
📩 For privacy-related inquiries, contact us at: contact@saarthisangha.com